Support

Every charger we ship is backed by responsive after-sales support. Our engineers assist with commissioning, OCPP configuration and troubleshooting, and we supply spare parts to keep your charging points in service.

What we support:

  • Commissioning and installation guidance
  • OCPP configuration and firmware updates
  • Troubleshooting by email, phone or WhatsApp
  • Spare parts and replacement of wearing components

Send your question to [email protected] — we aim to reply within one working day.

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Contact Us
  • Phone: +8613421310407
  • E-mail: [email protected]
  • WhatsApp:+8613421310407
  • Wechat: 13421310407
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